Do you have questions about refunds and returns on Carolina Cannabis Creations CBD products? Read more about what CBD product returns and refunds entail. Carolina Cannabis Creations Devolucións e reembolsos Devolucións e reembolsos de produtos Os produtos vendidos en liña en https://www.carolinacannabiscreations.com son aptos para a devolución completa do prezo do produto sempre que se solicite a devolución dentro dos 14 días seguintes á data de compra orixinal. Os produtos adquiridos e destinados á devolución deben: estar na embalaxe orixinal ter recibo orixinal teñen menos do 15 % do produto total utilizado Para solicitar unha devolución, chame ao (910) 777-1016, complete o noso "Contacta connosco formulario ou correo electrónicocarolinacannabiscreations@gmail.com e un dos membros do noso equipo axudarache o antes posible. Non ofrecemos devolucións ou reembolsos de produtos designados como non reembolsables ou non reembolsables. Os reembolsos deben procesarse entre 5 e 7 días hábiles despois da devolución do produto. O método de pago utilizado na compra orixinal será o método utilizado para reembolsar a compra. Product Return Form Inquiring about a product return? Fill out the form and a team member will be in touch shortly. First name* Last name* Phone Email* Where did you purchase? Reason for Return* When did you purchase? (Returns are only valid within the 45 day return window) Submit Notice on Melted Chewables We do not accept refunds or returns for Chewables that have melted during shipping. All chewable orders are shipped in boxes using the fastest available shipping method and contain an ice pack during warmer months to prevent melting. Carolina Cannabis Creations cannot control what happens to the package once it is in the shipping carrier's possession, so we do all we can to prevent your chewable order from melting. Elementos que faltan ou son incorrectos Se compraches desde https://www.carolinacannabiscreations.com e ten un artigo incorrecto ou que falta no seu pedido, póñase en contacto co noso equipo no (910) 777-1016 ou envíenos un correo electrónico a carolinacannabiscreations@gmail.com nun prazo de 3 días desde a recepción do seu pedido. Se recibiches o artigo incorrecto, fotografa o produto e envíanos un correo electrónico coa imaxe adxunta. Carolina Cannabis Creations cubrirá os gastos de envío e manipulación asociados ao envío dun artigo incorrecto. Unha vez que recibamos o artigo incorrecto, enviarase o envío correcto e o cliente debe recibir o pedido nun prazo de 2 a 5 días hábiles. Se che falta algún artigo do teu pedido, avisa ao noso equipo nun prazo de 3 días desde a recepción do teu envío. Carolina Cannabis Creations cubrirá os gastos de envío e manipulación asociados ao envío dos artigos que faltan. Os elementos que faltan deberían chegar nun prazo de 2 a 5 días hábiles desde a confirmación. Envío Devolucións En caso de devolución, o cliente é responsable dos gastos de envío e manipulación dos artigos devoltos. Se o cliente recibiu o artigo incorrecto, Carolina Cannabis Creations, LLC asumirá os gastos de envío e manipulación relacionados co intercambio dos artigos incorrectos. As devolucións que suman 500 $ ou máis están suxeitas a unha taxa de reposición do vinte e cinco por cento (25%). Actualmente estamos enviando nos Estados Unidos. Desafortunadamente, Wix non admite a venda de produtos CBD aos seguintes estados: Hawai Idaho Iowa Mississippi Novo Hampshire Dacota do Sur Se vives nalgún destes estados OU es unha empresa internacional interesada nos nosos produtos, ponte en contacto co noso equipo completando o noso "Contacta connosco formulario ou envíenos un correo electrónico a carolinacannabiscreations@gmail.com

ACEITES CBD 1. Scope and Acceptance This Privacy Policy applies to https://www.carolinacannabiscreations.com , related online services, customer accounts, purchases, forms, and communications that link to this Policy (collectively, the “Site”). Carolina Cannabis Creations, LLC (“Carolina Cannabis Creations,” “we,” “us,” or “our”) is the business responsible for the personal information described here. By using the Site, you acknowledge that you have read this Privacy Policy. If you do not agree with our practices, please do not use the Site. This Policy does not apply to third-party websites, services, or applications that maintain their own privacy notices. 2. Personal Information We Collect The information we collect depends on how you use the Site and may include: Identifiers and contact information. Name, billing and shipping address, email address, telephone number, account username, and similar identifiers. Account information. Login credentials, saved addresses, preferences, account settings, and account activity. Order and commercial information. Products viewed or purchased, cart contents, order history, payment status, discounts, returns, refunds, cancellations, shipment status, and customer-service records. Payment information. Payment details are collected and processed by payment service providers made available through Wix or at checkout. We generally do not receive or store complete payment-card numbers or security codes. Communications and submissions. Messages, form responses, product reviews, customer-service inquiries, complaints, survey responses, and information you choose to provide by email or through the Site. Age and compliance information. Age attestations, eligibility confirmations, delivery-jurisdiction information, or age-verification results where needed to determine whether a product may be sold or shipped to you. Device and internet activity. IP address, browser and device type, operating system, referring pages, pages viewed, links clicked, approximate location derived from IP address, session information, and dates and times of Site activity. Cookie and analytics information. Information collected through cookies and similar technologies used for Site functionality, shopping carts, customer accounts, security, preferences, and measurement of Site performance. Rewards-program information. Enrollment, points earned, purchase activity associated with points, redemptions, rewards status, and member offers. Please do not send sensitive medical information through general website forms or ordinary email. Information you voluntarily provide about health concerns is not treated as protected health information under HIPAA merely because it is submitted to this retail Site. 3. How We Collect Information We collect information directly from you when you create an account, place an order, join an email list, contact us, submit a form or review, or otherwise interact with us. We also collect information automatically through Wix, cookies, server logs, Google Analytics, and similar technologies. We may receive information from payment processors, shipping carriers, fraud-prevention providers, analytics providers, and other service providers involved in operating the Site or completing a transaction. 4. How We Use Personal Information We may use personal information to: operate, maintain, secure, troubleshoot, and improve the Site; create and manage accounts, shopping carts, preferences, and orders; process payments and transactions and provide receipts; verify order eligibility, age-related requirements, and shipping restrictions; fulfill orders, provide shipment confirmations and tracking, and manage returns, refunds, and cancellations; respond to questions, complaints, product-quality concerns, and other customer-service requests; send transactional, administrative, safety, recall, or policy communications; send promotional email when you have requested or consented to receive it; measure Site traffic, understand use patterns, and improve products and marketing; detect, prevent, investigate, and address fraud, misuse, security incidents, and prohibited activity; maintain business, quality, regulatory, tax, accounting, transaction, and legal records; and comply with law, lawful requests, product restrictions, and protect our rights and the rights of others. 5. Cookies, Wix, and Google Analytics The Site is hosted on the Wix platform. Wix and services used through Wix may use cookies and similar technologies to keep the Site secure, maintain sessions, recognize registered users, remember preferences, preserve cart contents, process transactions, and measure Site performance. We use Google Analytics to understand how visitors use the Site. Google Analytics may collect information such as IP address, device and browser information, pages visited, interactions, approximate location, and referral information through cookies or similar technologies. Google processes this information under its own terms and privacy practices. You can learn more at https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites. You may manage non-essential cookies through the Site’s cookie-consent controls, where available, and through your browser settings. Blocking cookies may affect account, cart, checkout, or other Site functions. Google also offers a browser add-on at https://tools.google.com/dlpage/gaoptout. 6. Email Communications We may use Wix tools and Google Workspace or Gmail to administer communications. Transactional emails may include account notices, order confirmations, shipping updates, customer-service responses, safety information, and changes to our terms or policies. If you subscribe to marketing emails, we may send product information, company updates, educational content, promotions, and offers. You may unsubscribe from marketing messages using the link in the message or by contacting us. Unsubscribing from marketing does not stop non-promotional communications necessary to administer an account or transaction. 7. Rewards Program If you voluntarily enroll in a rewards program, we use your account and purchase information to calculate points, provide rewards, display program status, administer member offers, prevent misuse, and evaluate program performance. Participation is optional. Closing an account or requesting deletion of information needed to administer the program may result in loss of unused points or rewards, subject to the applicable rewards-program terms and legal retention requirements. 8. How We Disclose Personal Information We may disclose personal information to the following categories of recipients for legitimate business purposes: Website and technology providers. Wix and providers that support hosting, accounts, forms, databases, security, and Site functions. Payment and transaction providers. Payment processors, financial institutions, fraud-prevention services, and transaction platforms involved in processing or protecting a purchase. Fulfillment and delivery providers. USPS, UPS, and other carriers or service providers needed to prepare, ship, track, or deliver an order. EarthMed self-fulfills orders and does not use a third-party fulfillment company unless we disclose otherwise. Analytics and communications providers. Google and other providers that help measure Site use, deliver email, or support customer communications. Professional advisers. Attorneys, accountants, auditors, insurers, laboratories, consultants, and other advisers when reasonably necessary. Governmental and legal recipients. Regulators, courts, law enforcement, or other parties when required by law or reasonably necessary to protect safety, rights, property, or legal interests. Business transaction recipients. Parties involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, subject to appropriate safeguards where required. We do not sell personal information for money. We do not currently use personal information for cross-context behavioral advertising. We may disclose information to service providers that process it on our behalf for the purposes described in this Policy. Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly; where an applicable law gives you an opt-out right, you may exercise it through available cookie controls or by contacting us. 9. Data Retention We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to maintain accounts, complete transactions, provide customer support, honor warranties or returns, satisfy quality and product-traceability needs, comply with tax, accounting, regulatory, and legal obligations, resolve disputes, prevent fraud, and enforce agreements. Retention periods vary according to the type of information, the nature of our relationship, legal requirements, and operational needs. When information is no longer needed, we may delete, de-identify, or securely dispose of it. 10. Security We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, electronic transmission, or storage system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you suspect unauthorized access to your account. 11. Your Choices and Privacy Rights Depending on where you reside and subject to applicable law, you may have the right to request access to, correction of, deletion of, or a portable copy of certain personal information; to opt out of certain sales, sharing, targeted advertising, or profiling; to limit certain uses of sensitive personal information; to withdraw consent where processing relies on consent; and to appeal a denial of a privacy request. You may also have the right not to receive discriminatory treatment for exercising a privacy right. To submit a privacy request, email carolinacannabiscreations@gmail.com . Describe your request and identify the email address associated with your account or transactions. We may request information reasonably necessary to verify your identity and authority. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and direct verification from the consumer. We will respond within the period required by applicable law. Some information may be exempt from a request or retained where legally permitted or required. You may update certain account information through your account settings. You may opt out of marketing email using the unsubscribe link in the message. You may adjust cookies through available Site controls or browser settings. Where recognized and technically supported, we will process browser-based opt-out preference signals as required by applicable law. 12. Age Restrictions and Children’s Privacy The Site and products offered through it are intended only for individuals who are at least 18 years old. Certain products may be subject to additional age, identity, location, or delivery restrictions. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without legally valid parental consent, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided information may contact us using the information below. 13. Third-Party Links and Services The Site may link to third-party websites, social media pages, payment services, or other services. We do not control and are not responsible for their privacy or security practices. Review the privacy notice of each third party before providing information. 14. International Visitors EarthMed is based in the United States, and information may be processed and stored in the United States or other locations where our service providers operate. If you access the Site from outside the United States, applicable data-protection laws may give you additional rights. Contact us to exercise those rights. Where required, we will rely on an appropriate legal basis for processing and transferring personal information. 15. Changes to This Privacy Policy We may update this Privacy Policy periodically. The “Last updated” date identifies the latest revision. We may provide additional notice of material changes when required by law. Your continued use of the Site after an updated Policy becomes effective means you acknowledge the revised Policy. 16. Contact Us For privacy questions or requests, contact: Carolina Cannabis Creations, LLC 1401 St Andrews Rd, Suite 170 Columbia, SC 29210 carolinacannabiscreations@gmail.com https://www.carolinacannabiscreations.com

ACEITES CBD At Carolina Cannabis Creations, we are committed to processing and shipping your order as quickly and efficiently as possible. Please review the information below regarding our shipping policies and processing times. Shipping Restrictions Due to payment processor requirements and current CBD shipping policies, we are unable to ship CBD products to the following states: Idaho Colorado Wyoming Orders with a shipping address in one of these states cannot be processed and will be canceled and refunded. Wix does not support the sale of CBD products to the following states: Hawaii Idaho Iowa Mississippi New Hampshire South Dakota If you live in any of these states OR are an international company interested in our products, please reach out to our team by completing our 'Contact Us ' form or email us at carolinacannabiscreations@gmail.com Shipping Carriers We typically ship orders using one of the following carriers: United States Postal Service (USPS) United Parcel Service (UPS) The carrier selected for your shipment is determined based on the size, weight, destination, and shipping method chosen at checkout. Shipping Rates Shipping charges are automatically calculated during checkout based on several factors, including: Delivery destination Package weight Package dimensions Selected shipping service (typically USPS First-Class Mail or comparable service) Applicable shipping costs will be displayed before your order is finalized. Order Processing Times Orders are processed according to the following schedule: Orders placed Monday through Thursday before 3:00 PM (Eastern Time): Processed the following business day. Orders placed Friday through Sunday: Processed on the following Monday. Please note that business days do not include weekends or federal holidays. While we strive to process every order as quickly as possible, processing times may be extended during holidays, promotional events, severe weather, or periods of unusually high order volume. Shipping Confirmation & Tracking Once your order has been processed and shipped, you will receive a shipping confirmation email within approximately 24 hours. This email will include your tracking number so you can monitor the progress of your shipment. Please allow the carrier time to update tracking information after your package has been accepted into their network. Delivery Information Estimated delivery times begin after your order has been processed and shipped. Delivery times vary depending on the shipping destination, selected shipping method, carrier operations, and other factors outside of our control. Carolina Cannabis Creations is not responsible for shipping delays caused by weather, carrier disruptions, or other circumstances beyond our control. Questions? If you have any questions regarding your order or shipment, please contact our customer support team. We are happy to assist you and will do our best to ensure your order reaches you as quickly as possible.